Your order will be shipped with Postaplus couriers.
You’ll receive a shipment confirmation email with the tracking information for your order as soon as the order is despatched.
At this time we don’t ship outside the UAE.
Our Bio fires are suitable for both indoor & outside use.
You Bio Fire will burn for approximately 1.5hrs on each full reservoir of fuel.
A 1 liter bottle of Bio fuel will provide 5 to 6 hours of use.
You can use any Bioethanol based fuel designed for Bioethanol fuel firepits and Bioethanol fuel indoor fireplaces.
Our fires can use both liquid & gel Bioethanol fuels.
We recommend always using a high quality odorless fuel.
The Bio fire produces a small amount of heat and is not designed to be used as a heater.
The glass chimney of your Bio fire should be cleaned with glass cleaner after each use.
There is no need to clean the fuel reservoir.
The base of the Bio fire should be cleaned using a soft damp cloth without any detergents.
Use the form below to send us your questions and a member of our team will get back to you.
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